Position Title: Gender-Based Violence Training and Volunteer Coordinator Department: Gender-Based Violence Reports To: Supervisor of Gender-Based Violence Employment Type: Full-Time | non-exempt | 37.5 hour work week Location: Worth, Illinois | Onsite Compensation $25.00–$29.00/ hourly rate, commensurate with experience and qualifications. Benefits AAFS offers a competitive benefits package that includes health, dental, and vision insurance, paid time off (PTO), paid holidays, retirement plan options, and professional development opportunities. Funding Statement This position may be supported through grant funding. Continued employment is contingent upon the availability of funding. Primary Work Location Worth, Illinois, with local travel throughout the service area. Occasional travel to community locations, hospitals, training sites, and conferences as required. Position Summary The Gender-Based Violence Training and Volunteer Coordinator leads the development, implementation, and ongoing administration of Arab American Family Services' Gender-Based Violence Training and Volunteer Program. The coordinator ensures compliance with agency policies and applicable ICADV, ICDVP, ICASA, IDHS, and funding requirements while overseeing training initiatives, volunteer services, curriculum development, quality assurance, program evaluation, and documentation. This position coordinates and facilitates ICDVP-approved Domestic Violence 40-Hour Trainings, ICASA-approved Sexual Assault 40-Hour Trainings, Combined Domestic Violence and Sexual Assault Trainings, and professional education for community partners. The coordinator collaborates with internal and external presenters to strengthen training quality and expand the agency's capacity to educate professionals and the community regarding gender-based violence. The coordinator also develops and oversees the agency's volunteer program by recruiting, training, supervising, and supporting volunteers who assist with hotline services, hospital advocacy, outreach, prevention activities, and other agency initiatives. This position serves as a trained back-up advocate for the agency's 24-hour hotline and hospital-based sexual assault medical advocacy program when operational needs require additional coverage. Essential Duties and Responsibilities Program Administration, Quality Assurance and Compliance

• Administer the Gender-Based Violence Training and Volunteer Program in accordance with agency policies and applicable ICADV, ICDVP, ICASA, IDHS, grant, and accreditation requirements.
• Ensure domestic violence and sexual assault trainings comply with applicable standards regarding curriculum, instructor qualifications, participant documentation, continuing education, and record retention.
• Develop, implement, and maintain the Gender-Based Violence Training Manual, Volunteer Program Manual, and related policies, procedures, forms, and quality assurance tools.
• Coordinate the annual training calendar and monitor required staff, volunteer, intern, presenter, certification, and continuing education requirements.
• Maintain current knowledge of applicable laws, standards, and best practices while updating training materials, policies, procedures, and program documentation as needed.
• Maintain accurate training, volunteer, certification, and program records in accordance with agency policy and funding requirements.
• Assist with audits, accreditation activities, grant applications, reporting, monitoring visits, and continuous quality improvement initiatives.

Training and Professional Education

• Coordinate and facilitate ICDVP-approved Domestic Violence 40-Hour Trainings, ICASA-approved Sexual Assault 40-Hour Trainings, Combined Domestic Violence and Sexual Assault Trainings, and other agency-approved educational programs.
• Coordinate all aspects of agency training programs, including scheduling, registration, instructors, facilities, participant materials, continuing education documentation, and evaluations.
• Develop, coordinate, and deliver professional education and technical assistance for healthcare providers, educators, law enforcement, court personnel, faith communities, social service agencies, businesses, and other community partners.
• Recruit, mentor, and support internal and guest presenters to promote high-quality, evidence-informed instruction.
• Evaluate training effectiveness through participant feedback, observation, and outcome measures.
• Represent AAFS at trainings, conferences, professional meetings, outreach activities, and community events.

Volunteer Program Administration

• Develop, implement, administer, and continuously improve the agency's volunteer program.
• Recruit, screen, onboard, train, assign, schedule, supervise, evaluate, recognize, and retain volunteers.
• Coordinate volunteers supporting hotline services, hospital advocacy, outreach, prevention education, administrative projects, special events, and other agency activities.
• Maintain volunteer records, ensure compliance with required training and agency policies, and promote volunteer engagement through coaching, recognition, leadership development, and ongoing education.
• Collaborate with department leadership to identify volunteer opportunities that enhance agency services.

Direct Service and Program Support

• Serve as a trained back-up advocate for the agency's 24-hour hotline and hospital-based sexual assault medical advocacy program as operational needs require.
• Provide trauma-informed crisis intervention, emotional support, advocacy, safety planning, information, referrals, and resource coordination.
• Maintain timely, accurate, and confidential documentation in accordance with agency policies and applicable standards.
• Collaborate with department leadership and staff to support program development, volunteer engagement, strategic initiatives, and agency training needs.
• Perform other duties as assigned.

Professional Responsibilities

• Complete all required agency onboarding and orientation requirements.
• Obtain Illinois Certified Domestic Violence Professional (ICDVP) certification within one year of hire and maintain certification throughout employment.
• Complete an ICASA-approved Sexual Assault 40-Hour Training prior to providing sexual assault services and maintain required continuing education.
• Participate in required supervision, staff meetings, trainings, and professional development.
• Maintain required certifications and continuing education.
• Perform other duties as assigned.

Qualifications Required

• Bachelor’s degree in social work, Human Services, Education, Psychology, Criminal Justice, Public Administration, or a related field, or an equivalent combination of education and experience.
• Candidates without a bachelor’s degree may qualify with a high school diploma or equivalent and at least five (5) years of relevant experience in domestic violence services, behavioral intervention, counseling, criminal justice, social service, or group facilitation.
• Minimum of two years of experience in domestic violence, sexual assault, volunteer management, training, adult education, or related gender-based violence services.
• Experience developing, coordinating, and delivering professional training, workshops, or educational presentations for diverse audiences.
• Demonstrated public speaking, facilitation, and group presentation skills, with the ability to engage adult learners and effectively communicate complex or sensitive topics.
• Strong organizational, project management, written, and verbal communication skills.
• Ability to recruit, supervise, coach, and support volunteers and training presenters.
• Commitment to trauma-informed, survivor-centered, and culturally responsive services.

Preferred

• Experience coordinating volunteer programs.
• Experience developing training curriculum.
• Experience facilitating ICADV/ICDVP and/or ICASA-approved trainings.
• Completion of an ICDVP-approved Domestic Violence 40-Hour Training, an ICASA-approved Sexual Assault 40-Hour Training, or an approved Combined Domestic Violence and Sexual Assault Training (60 hours or greater).
• Current Illinois Certified Domestic Violence Professional (ICDVP) certification.
• Bilingual Arabic and English preferred; additional language proficiency is a plus.

Knowledge, Skills, and Abilities

• Knowledge of domestic violence, sexual assault, trauma-informed care, adult learning principles, and volunteer management.
• Knowledge of applicable Illinois laws, confidentiality requirements, and best practices related to gender-based violence services.
• Ability to organize and manage multiple projects and deadlines.
• Excellent interpersonal, facilitation, presentation, and public speaking skills.
• Strong written communication, documentation, and organizational abilities.
• Ability to establish collaborative relationships with community partners, presenters, volunteers, and multidisciplinary professionals.
• Proficiency with Microsoft Office and agency data management systems.

Physical Requirements

• Ability to sit, stand, walk, bend, reach, and use standard office equipment throughout the workday.
• Ability to lift and transport training materials and supplies weighing up to 25 pounds.
• Ability to communicate effectively in individual, group, classroom, and community settings.
• Ability to travel independently throughout the agency's service area.

Additional Requirements

• Valid driver's license, reliable transportation, and proof of automobile insurance.
• Successful completion of required background checks.
• Ability to travel locally throughout the service area (mileage reimbursement provided).
• Ability to travel occasionally, including overnight travel, to attend required meetings, conferences, and trainings, including those held in Springfield, Illinois (mileage and M&IE reimbursement provided).
• Ability to work occasional evenings and weekends to accommodate trainings, volunteer activities, community events, hotline coverage, and hospital response.

Work Environment Work is performed in office, healthcare, educational, community, and training settings. This position involves regular interaction with volunteers, community partners, and professionals and may require responding to individuals experiencing crisis. Occasional evening and weekend work is required, along with periodic hotline and hospital advocacy coverage based on operational needs. ADA and Accommodations Arab American Family Services is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). Qualified applicants and employees who require accommodation to perform the essential functions of this position should notify Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Disclaimer This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may be modified to meet changing organizational and programmatic needs. Equal Opportunity Statement Arab American Family Services is an Equal Opportunity Employer committed to equity, inclusion, and anti-oppressive practices. We strongly encourage applications from individuals who reflect the communities we serve, including those with lived experience. AAFS does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other protected status under applicable law.  

Position Title: Partner Abuse Intervention Program (PAIP) Coordinator  Department: Gender-Based Violence Program  Reports To: Associate Director of Gender-Based Violence  Employment Type: Part-Time | Non-Exempt | 37.5 Hours Per Week  Location: Worth, Illinois | Onsite  Compensation  $29.00–$35.00 per hour, depending on qualifications, experience, certifications, leadership experience, and language proficiency.  This position may be supported through grant funding. Continued employment is contingent upon funding availability.  About AAFS  Arab American Family Services (AAFS) is a nonprofit organization dedicated to empowering individuals, strengthening families, and building healthier communities through culturally responsive social services, advocacy, education, and support.  Position Summary  Arab American Family Services (AAFS) is seeking a Partner Abuse Intervention Program (PAIP) Coordinator to coordinate and support the operations of the agency's Illinois State Protocol-Approved Partner Abuse Intervention Program.  The PAIP Coordinator provides leadership for program operations, compliance, quality assurance, participant services, community partnerships, and continuous program improvement. The position supports victim safety and participant accountability while ensuring compliance with Illinois Department of Human Services (IDHS) requirements and Title 89 Illinois Administrative Code, Part 501.  This role serves as the primary liaison to courts, probation departments, referral agencies, and community partners while helping ensure program integrity, consistency, and effectiveness.  Some evening and weekend hours are required.  Key Responsibilities  Program Coordination  Coordinate implementation of PAIP services in accordance with Illinois PAIP standards.  Oversee participant intake, orientation, assessment, enrollment, and program participation processes.  Monitor attendance, participant engagement, and program completion requirements.  Support facilitators and ensure fidelity to approved PAIP curriculum and intervention standards.  Assist with participant referrals and service coordination when additional needs are identified.  Quality Assurance and Compliance  Monitor program operations for compliance with IDHS requirements, agency policies, and grant standards.  Review documentation, participant records, and reports for completeness and accuracy.  Assist with audits, monitoring reviews, program evaluations, and reporting requirements.  Maintain program data and performance tracking systems.  Community Collaboration  Serve as liaison to courts, probation officers, attorneys, and referral agencies.  Collaborate with domestic violence victim services staff to support victim safety efforts.  Participate in coordinated community response initiatives, trainings, and professional networks.  Support outreach and education efforts related to domestic violence intervention and prevention.  Minimum Qualifications  Education and Experience  Bachelor’s degree in social work, Psychology, Counseling, Criminal Justice, Human Services, or a related field required.  Master's degree preferred.  Candidates without a bachelor’s degree may qualify with a high school diploma or equivalent and at least five (5) years of relevant experience in domestic violence services, behavioral intervention, counseling, criminal justice, social service, or group facilitation.   Minimum two years of experience in domestic violence services, behavioral intervention, counseling, criminal justice, group facilitation, or related human services work preferred.  Experience coordinating programs, compliance activities, quality assurance, or community partnerships preferred.  Training Requirements  The successful candidate must meet Illinois PAIP training requirements, including:  Completion of a 40-hour Domestic Violence Training consistent with Illinois standards.  Completion of a 20-hour Illinois Department of Human Services-approved Partner Abuse Intervention Program (PAIP) training.  Ongoing annual continuing education requirements as required by Illinois PAIP standards.  Training may be completed post-hire in accordance with Illinois PAIP requirements and agency expectations.  Preferred Qualifications  Knowledge of domestic violence dynamics, accountability-based intervention, and victim safety practices.  Experience working with courts, probation departments, and community partners.  Strong leadership, organizational, communication, and problem-solving skills.  Arabic language proficiency strongly preferred.  Spanish language proficiency is a plus.  Additional Requirements  Ability to work some evening and weekend hours.  Reliable transportation for local travel.  Successful completion of required background checks.  Authorization to work in the United States.  Arab American Family Services is an Equal Opportunity Employer. We are committed to creating a diverse, inclusive, and equitable workplace and encourage applications from individuals of all backgrounds and lived experiences.

Position Title: Bilingual (Arabic Speaking) Domestic Violence Court Advocate – VAWA STOP Program  Department: Gender-Based Violence Program  Reports To: Supervisor of Gender-Based Violence  Employment Type: Full-Time | Non-Exempt | 37.5 hour work week  Location: Worth, Illinois | Onsite  Compensation  $25.00–$29.00/ hourly rate, commensurate with experience and bilingual qualifications.  Benefits  AAFS offers a competitive benefits package including health insurance, paid time off, and professional development support.  Funding Statement  This position may be supported through grant funding. Continued employment is contingent upon the availability of funding.  Primary Work Location  Worth, Illinois, with primary responsibility for the Bridgeview Courthouse. Occasional travel to other Cook County, Will County, and DuPage County courthouses and community locations as needed.  Benefits  AAFS offers a competitive benefits package that includes health, dental, and vision insurance, paid time off (PTO), paid holidays, retirement plan options, and professional development opportunities.  About AAFS  Arab American Family Services (AAFS) provides culturally competent social services to individuals and families, empowering communities and strengthening lives through advocacy, education, and support.  Position Summary  Arab American Family Services (AAFS) is seeking a Bilingual (Arabic) Domestic Violence Court Advocate to provide culturally responsive, trauma-informed, and survivor-centered advocacy services through the Violence Against Women Act (VAWA) STOP Program.  This position expands access to justice for survivors of domestic violence by reducing linguistic, cultural, and systemic barriers, particularly for Arab, Middle Eastern and North African (MENA), immigrant, refugee, Muslim, and limited English proficient communities. Services are available to all eligible survivors.  The Bilingual Court Advocate serves as the primary court-based contact for survivors seeking Orders of Protection and provides guidance throughout the civil legal process, including crisis intervention, safety planning, legal education, court accompaniment, and assistance with petitions.  This role also provides comprehensive wraparound advocacy services, including case management, housing advocacy, referrals, and ongoing support to promote long-term safety and stability. The Advocate works collaboratively with courts, prosecutors, law enforcement, and community partners to strengthen coordinated responses to domestic violence.  Key Responsibilities  Court and Legal Advocacy 

• Serve as the primary court-based advocate for survivors seeking Orders of Protection 

• Provide crisis intervention, emotional support, and safety planning before, during, and after court 

• Explain survivor rights and legal remedies under the Illinois Domestic Violence Act (IDVA) 

• Assist with preparation and completion of Emergency, Interim, and Plenary Orders of Protection 

• Prepare survivors for hearings, including court procedures and expectations 

• Accompany survivors to court hearings and State’s Attorney meetings when appropriate 

• Provide Crime Victim Compensation information and application assistance 

• Coordinate with court personnel, attorneys, law enforcement, and interpreters 

• Refer to legal services for concerns related to divorce, child custody, immigration, etc.   

• Advocate for meaningful language access and culturally responsive services 

• Maintain current knowledge of relevant laws, court procedures, and legal resources 

Survivor Advocacy and Case Management 

• Conduct ongoing needs and safety assessments 

• Develop individualized, survivor-centered service plans 

• Provide crisis intervention, supportive counseling, and advocacy 

• Develop and update safety plans addressing home, work, court, and technology safety 

• Assist with access to shelter, emergency housing, and long-term housing stability 

• Coordinate transportation assistance as available 

• Provide referrals to legal, healthcare, counseling, and social services 

• Collaborate with internal AAFS programs for coordinated service delivery 

• Maintain consistent follow-up to support long-term stability 

• Respect survivor autonomy and support informed decision-making 

Institutional Advocacy 

• Collaborate with courts, law enforcement, healthcare, and community providers 

• Promote trauma-informed, culturally responsive practices 

• Identify and address systemic barriers impacting survivors 

• Participate in multidisciplinary and coordinated community response efforts 

• Advocate for language access and equitable service delivery 

Community Outreach and Training 

• Represent AAFS at community meetings, outreach events, and court-based initiatives 

• Conduct outreach to increase awareness of VAWA services and survivor rights 

• Participating in Domestic Violence Awareness Month and community education efforts 

• Support training for community partners and professionals related to VAWA services 

• Build relationships with organizations serving underserved communities 

Documentation, Compliance, and Quality Assurance 

• Complete timely, accurate documentation in accordance with funder and agency requirements 

• Enter data into InfoNet and agency systems while maintaining confidentiality 

• Maintain statistics for reporting, evaluation, and grant compliance 

• Protect confidentiality in accordance with VAWA and Illinois laws 

• Maintain files consistent with privilege and confidentiality requirements 

• Participate in audits, file reviews, and quality assurance processes 

• Complete required reports, including time and effort documentation 

Agency Responsibilities 

• Required 40-hour Domestic Violence Training prior to providing direct services 

• Obtain and maintain Illinois Certified Domestic Violence Professional (ICDVP) credential within established time frame 

• Participate in supervision, staff meetings, and case consultation 

• Maintain ongoing professional development 

• Assist with hotline coverage, hospital response, or program needs assigned 

• Support outreach events and agency initiatives 

• Perform other duties as assigned 

Minimum Qualifications  Education and Experience 

• Bachelor’s degree in social work, Psychology, Criminal Justice, Human Services, or related field preferred 

• Experience in domestic violence advocacy, court advocacy, or human services preferred 

• Experience working with diverse and underserved populations preferred 

Required Certifications and Requirements 

• Completion of ICDVP-approved 40-hour Domestic Violence Training within 30 days of hire  

• Completion of ICASA-approved Sexual Assault Training or 60-hour (or greater) combined DV/SA training within agency established period.  

• ICDVP certification within 2 years 

• Valid driver’s license, reliable transportation, and proof of insurance 

• Successful completion of background check 

• Ability to travel locally (mileage reimbursement provided) 

• Bilingual Arabic/English preferred 

• Ability to travel occasionally, including overnight travel for required meetings, conferences, and trainings, including those held in Springfield, Illinois. (mileage/M&IE reimbursement provided) 

• Bilingual Arabic/English preferred 

Knowledge, Skills, and Abilities 

• Knowledge of domestic violence dynamics and trauma-informed care 

• Understanding of Illinois Domestic Violence Act and court processes (or ability to learn) 

• Strong interpersonal and crisis intervention skills 

• Ability to maintain confidentiality and professional boundaries 

• Strong documentation, time management, and organizational skills 

• Ability to collaborate with multidisciplinary partners 

• Proficiency with Microsoft Office and data systems (InfoNet preferred) 

Legal and Compliance Responsibilities 

• Comply with Illinois confidentiality and privilege laws, including protections under 750 ILCS 60/227-227.1 and 735 ILCS 5/8-802.1 

• Adhere to VAWA confidentiality requirements, including informed consent and data privacy protections 

• Serve as a mandated reporter in accordance with Illinois law 

Physical Requirements 

• Ability to sit, stand, walk, bend, and reach throughout the workday 

• Ability to communicate effectively in multiple settings 

• Ability to operate standard office equipment 

• Ability to lift 20 pounds 

• Ability to travel independently within the service area 

Additional Information 

• This position is contingent upon successful completion of required background checks. 

• Applicants must be authorized to work in the United States. 

Work Environment  Work is performed in offices, courthouses, hospitals, and community settings. This position involves working with individuals in crisis and may require de-escalation and adherence to safety protocols.  Schedule typically aligns with court hours, with some flexibility required for early dockets, evenings, or occasional weekends.  ADA and Accommodations  Arab American Family Services is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). Qualified applicants and employees who require accommodation to perform the essential functions of this position should notify Human Resources.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.  Disclaimer  This job description outlines the general nature of the role and is not intended to be exhaustive. Responsibilities may be modified as needed.  Equal Opportunity Statement  Arab American Family Services is an Equal Opportunity Employer committed to equity, inclusion, and anti-oppressive practices. We strongly encourage applications from individuals who reflect on the communities we serve, including those with lived experience.  AAFS does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other protected status under applicable law.